Service

You’re going to practice for a long time. Your equipment should too. Just like your car, your instruments require routine maintenance to perform at optimal levels.

We’re proud to be a part of Advancing Eyecare. Together, we are a national ophthalmic equipment service provider, offering repairs, preventative maintenance, instrument cleaning/sanitization, extended protection plans, and comprehensive umbrella service policies. Get peace-of-mind with full protection, convenient and prompt service, and ongoing support. We cover equipment from most manufacturers, and our solutions enable customers to leverage the broadest coverage available in the market—and with the ease of just one phone number to call.

We cover more so you worry less.

1-855-777-2020

Whether you need a single item repaired, instrument cleaning/sanitization, an extended protection plan, or prefer the convenience and affordability of a comprehensive umbrella service contract, EMS has a solution. We provide high-quality repairs for ophthalmic equipment from industry leading manufacturers including Zeiss, Topcon, Haag-Streit/Reliance, Marco, Heidelberg, Canon, and more.

Our manufacturer-trained service engineers have an average of over 20 years of experience in the eyecare industry. This high level of experience ensures that your equipment is re-certified and re-calibrated to meet the manufacturer’s specifications, even on products which have been deemed not repairable or sun-setted by the manufacturer (i.e. non “i” series visual fields, older Atlas topographers, etc.).

Additionally, EMS is a certified Topcon service center.  The technicians at each of our service locations are fully trained and equipped by Topcon to repair your equipment.

We understand that inoperative equipment can mean cancelling patients and loss of revenue. We do our best to get your equipment repaired and back to you in a timely manner.

With a commitment to delivering sustainable, competitive, and leading edge service and solutions, EMS delivers the products, processes, and personnel to assure success.

With experienced technicians stationed nationwide and multiple service centers, EMS is here to make sure your equipment continues to run smoothly.

Extended protection plans and comprehensive umbrella contracts from EMS guarantee that you are prepared for any service issue that may occur with your equipment. No matter what device goes down, you have just one number to call.

If you are looking for a way to monetize your current eye care equipment, EMS is interested in purchasing it from you and we’ll pay all shipping costs.