Customer Service

Our professional staff has decades of experience providing the quality support you deserve. Our technical knowledge of ophthalmic and optical equipment is unsurpassed, allowing each sale to be accompanied by the insight of industry experts who have worked with top companies such as Bausch & Lomb, Laser Diagnostic Technologies, Alcon Laboratories, and Carl Zeiss Meditec. No other company has the in-depth knowledge of every product sold to consistently provide confidence to each customer. The staff at EMS is continuously educated on advanced eye care devices and eager to share their extensive knowledge.

EMS strives to be a strategic partner to eye care professionals by providing them with the means to deliver affordable and quality care to their patients. Our highly experienced team takes a one-on-one approach, consulting with each customer to develop the necessary mix of new or pre-owned equipment to fit their practice’s needs. EMS was built on trust and is committed to providing each client with a stress-free experience that builds a lasting relationship.

The vast selection of equipment offered by EMS allows every customer to choose the products that most fits their needs and budgets. EMS has the largest inventory of pre-owned equipment in the industry as well as distribution agreements with top manufacturers of new technology. As the industry leader in pre-owned and new equipment, EMS is truly the one-stop shop for the ophthalmic professional.